SynOI

Trust center

One page for auditors and procurement.

Security posture, subprocessors, audit status, certifications in progress, and the disclosure policy. Bookmark this URL. We update it as state changes, not when a sales cycle requires it.

In progress

SOC 2 Type II

Target Q1 2027

Audit in progress with an AICPA-registered firm. We will publish the date the report becomes available and the firm name.

Planned

HIPAA BAA

With SOC 2 cutover

Template Business Associate Agreement ships alongside the SOC 2 Type II report. Healthcare deployments require it; we are not signing one before.

In flight

CSA STAR for AI

Application active

Application materials in flight. Independent CSA review aligned with the Agentic Control Plane working group.

Security posture

The shortlist. Full security page →

Hybrid-signed (Ed25519 + ML-DSA-65) Decision Receipts

Every gateway action signed. Publicly verifiable, offline, with any compliant library.

BYO-keys with no-persistence

LLM provider keys forwarded once, never written. Enforced by DB-scan test in CI.

Hashed-only license storage

License keys live as SHA-256 hashes. Issued once at provisioning; never re-issued.

HMAC-verified inbound webhooks

Twilio, Slack, Paddle: all constant-time compared with 5-minute replay window.

Multi-tenant by composite PK

(tenant_id, oid) composite keys throughout. Cross-tenant read is structurally impossible.

HTTP-only session cookies

Portal sessions stored HTTP-only, SameSite=Lax. No JS-side reads.

Configurable retention

Receipts 365d default; cache 30d; embeddings 90d. LRU eviction on size caps.

Anti-relay-aware proxy

Byte-identical forwarding when needed. Body-mutating features auto-disable for OAuth tokens.

Subprocessors

Who touches data on our behalf.

AWS

Primary cloud infrastructure (US regions)

us-east-1 / us-west-2

Cloudflare

Edge proxy, DDoS, DNS

Global edge

Paddle

Merchant of record · billing

EU + US

Twilio

SMS HITL delivery (optional, per-tenant)

US

Slack API

Slack HITL delivery (optional, per-tenant)

US

Anthropic / OpenAI / Groq

LLM inference (tenant keys, never persisted)

Per provider

Customers may pin to a subset via Enterprise tier. Region-pinning available with the GDPR data-residency module (planned · Enterprise).

Vulnerability disclosure

Found something? Tell us.

Email via the contact form with reproducer details. We acknowledge within two business days and aim to triage within one week. Coordinated disclosure is welcome; we will agree a public-write-up date together.

A formal bug-bounty program (HackerOne, scoped) is on the roadmap concurrent with the SOC 2 Type II cutover. Until then, researcher acknowledgement is by name on this page on request.

Procurement questionnaire?

We fill in security questionnaires directly. No NDA gate, no sales detour. Email your spec and we will return a completed copy.